English
Privacy Policy
Effective Date: [01 September 2024]
At SINRASHOP.com, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard the data you provide to us when using our website and services. By using SINRASHOP.com, you consent to the terms outlined in this policy.
1. Information We Collect
We collect the following types of personal information when you visit or make a purchase through SINRASHOP.com:
a. Personal Identification Information:
- Name
- Email address
- Phone number
- Shipping and billing address
- Payment information (credit card details, etc.)
b. Usage Information:
- Your IP address
- Browser type and version
- Device information (mobile or desktop)
- Pages you visit on our website
- Time spent on each page
c. Transaction Information:
- Order details
- Payment history
- Delivery details
2. How We Use Your Information
The personal data we collect from you is used in the following ways:
- Processing Orders: To process and fulfill your orders, including shipping and returns.
- Customer Service: To provide customer support, respond to inquiries, and resolve any issues related to your order or account.
- Personalization: To tailor the content, offers, and shopping experience to your preferences.
- Marketing: To send you promotional offers, newsletters, and updates, only if you’ve opted in to receive them.
- Security and Fraud Prevention: To protect our site, our customers, and our business from fraudulent activity.
3. Sharing Your Information
We may share your personal data with:
- Third-Party Service Providers: Such as payment processors, shipping companies, and email marketing services, solely for the purpose of conducting business activities.
- Legal Authorities: If required by law or to protect SINRASHOP’s rights, customers, or property.
- Business Transfers: In the event of a merger, acquisition, or sale of all or part of our assets, your personal information may be transferred to the new entity.
4. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to:
- Enhance your shopping experience
- Analyze website traffic and usage
- Improve website performance and functionality
For more details on how we use cookies, please refer to our Cookies Agreement.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. This includes the use of SSL encryption, secure payment gateways, and restricted access to personal data.
6. Data Retention
We retain your personal data for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting obligations. You may request the deletion of your personal information at any time, subject to certain legal restrictions.
7. Your Rights
As a SINRASHOP.com customer, you have the following rights regarding your personal information:
- Access: You can request access to the personal data we hold about you.
- Correction: You have the right to request corrections to inaccurate or incomplete data.
- Deletion: You can request the deletion of your personal information, subject to legal or contractual obligations.
- Opt-Out: You can unsubscribe from marketing communications at any time by clicking the “unsubscribe” link in our emails or by contacting us directly.
8 Children’s Privacy
SINRASHOP.com is not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that we have collected personal data from someone under 18, we will take steps to delete that information.
9. International Data Transfers
If you are accessing SINRASHOP.com from outside the UAE, please be aware that your personal data may be transferred to, stored, and processed in the UAE or other countries where our service providers operate. By using our site, you consent to such transfers.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Continued use of SINRASHOP.com after changes are made constitutes your acceptance of the revised policy.
11. Contact Us
If you have any questions or concerns regarding this Privacy Policy or our handling of your personal information, please contact us at:
Email: support@sinrashop.com
